Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
Home > ServiceNow > Building a Business Case for Service Management & Automation
 

Building a Business Case for Service Management & Automation

Webinar Published By: ServiceNow
ServiceNow
Published:  Apr 19, 2013
Type:  Webinar

As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organizationís reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.



Tags : 
roi, it infrastrucutre, service management, automation, productivity, quality of service, customer service