Once thought of as only relevant for enterprises, CRM technology is increasingly being used by small and medium businesses across industries. Even the smallest organizations recognize the value of using a CRM solution to manage interactions with customers, clients and sales prospects.
As you evaluate your options, you need to determine which solution will best meet your organizationís marketing, sales and business needs in the present and as it grows. The following are the top 10 features small and medium businesses should look for in a CRM solution.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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