Customers of cloud service provicers often voice concerns about relinquishing control of their systems and whether they'll be able to configure their cloud service to their exact business needs.
For that reason, ATS Cloud as long had an open-door policy, providing partners and end users a view into its environment. With its Vblock deployment, ATS created a portal view into end users' specific computing environments, so that they could actually see their servers, network and key metrics, including input/output, uptime and availability.
Corporate Vice President, Steve Willard says that this transparency, along with its own sense of accountability, are real differentiators for ATS Cloud and are critical to its current and long-term success.
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