No longer the new kid on the block, SaaS CRM has evolved into a mature software category. Yet unlike many other industries where products become more commoditized over time, the differences between SaaS CRM offerings have never been more pronounced. While you may be tempted to make a purchase decision based on your company's short-term tactical requirements, you will need to live with a CRM system for many years. Given this fact, what are the best criteria on which to base a purchase of SaaS CRM? Read this guide to learn five areas to consider when choosing a SaaS CRM solution.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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