The voice of today's customer continues to grow louder, with more customers sharing thoughts, feelings, opinions, and recommendations in real-time across a vast social network. As a result, retailers need to keep their eyes and ears open, and embrace social media as part of their omni-channel strategy. This Analyst Insight will examine the role social media plays in the overall omni-channel initiatives of retailers. The report will show how Best-in-Class organizations are prioritizing their social spend to improve personalization and brand compliance.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
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