IT administrators are faced with more challenges and resource constraints than at any time in the past ten years. A tough economic environment where revenues are unpredictable or down from previous years is leading to IT budget reductions. At the same time, companies are turning to IT for increased use of new technologies to drive to a new level of productivity with customers, partners and employees. IT departments today don't have the luxury of additional headcount and more importantly have less budget to implement new projects and are forced to decide which legacy systems can be maintained. There is no question that every IT investment must have a rapid payback and well defined return on investment. There is no room for error today as IT decisions must be precise and not waste any financial resources.
So given the tough economic times, what else can IT do to deliver more value to the business? Are there potential blind spots within the IT organization that could destroy a carefully planned budget? Does your company and IT organization have an active Software Asset Management (SAM) program?
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