Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

Home > IBM > Becoming a Decision-Centric Organization

Becoming a Decision-Centric Organization

White Paper Published By: IBM
Published:  Feb 22, 2012
Type:  White Paper
Length:  21 pages

To make this work, a decision-centric organization:

  • Knows which decisions matter and why
  • Which processes depend on which decisions, for instance, and which decisions impact which key performance indicators (KPIs)
  • Knows who makes and who owns each decision
  • Who decides how a type of decision should be made and who makes the decision for a given transaction or customer
  • Uses the right technology to support or manage each decision

Some decisions should be made by people and so require decision support, some should be automated and so managed in decision management systems.

Enterprise decision management and decision intelligence are fundamentally decision-centric approaches. Organizations wishing to use them to become decision-centric should take a number of steps.

Tags : 
technology, decision management solutions, decision-centric, it management, business solutions