While IT is clearly central and strategic to the delivery of business services to customers, there remains a significant communication gap between IT and business decision makers. It is difficult for IT to keep pace with the rate of change demanded by the business, and to communicate how business services are being supported. This leads to a credibility gap in IT and a lack of confidence by the business, the result of which is intentional over-provisioning of applications, spiraling IT costs and a lack of ability for IT to invest in innovation. This whitepaper looks at the need for IT to develop a new model for communicating with the business, how IT dollars are being spent, and how unnecessary IT costs can be avoided.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
102-108 Clifton Street
London EC2A 4HW