Cloud services not only transform how you deliver voice services, they transform what you can do with voice. You can have the time savings and easier management benefits of a hosted voice solution, with the agility of cloud as you roll out advanced communication and collaboration capabilities to:
Pick up a voice mail on your notebook or an email on your smartphone
Route calls to multiple fixed and mobile devices using a single phone number
Switch easily between calls, instant messages, email or web conferences
Merge intelligent call routing with customer relationship management (CRM) apps to match the right call center agent with the problem at hand
View presence information to locate and communicate with key decision makers quickly
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
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