Traditional IT infrastructure approaches stop short of meeting th eneeds of the IT foundation.
Many problems reoccur - only to be ?fixed? again. Cost containment remains an ongoing battle. We can't debate the IT experts because they have all the answers, but at the same time we instinctively know something is not right. The feeling remains...
Something is missing.
We are often told the problem has been solved and in many cases are inundated with facts and figures to support that conclusion. But those disassociated facts and figures won't solve this problem. It's solved when worry stops, issues don't occur, and IT cost of ownership exhibits a trend of year-on-year cost decrease (those are the facts that matter). When that happens, we know it - end of story.
We are promised year-on-year IT infrastructure cost of ownership reduction. We are promised uninterrupted service we can depend on without using the brute force approach of overwhelming manpower deployment. The promises sound great but what we get falls far short of these marks. There is only one conclusion that can be drawn; something is missing in the traditional IT Infrastructure Management approach.