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Home > Bazaarvoice > Social Commerce Trends Report: Insights from the Social Commerce Summit

Social Commerce Trends Report: Insights from the Social Commerce Summit

White Paper Published By: Bazaarvoice
Published:  Jul 12, 2011
Type:  White Paper
Length:  19 pages

Thought leaders like Clay Shirky, Jeremiah Owyang, and Facebook's Dan Rose gathered to discuss what works and what's next in social at the 2011 Social Commerce Summit in April. Leading brands like P&G, Best Buy, L.L.Bean, and Rubbermaid shared successes and failures that will inspire the next round of innovation in customer-centric business. Discover their top predictions and advice in our free report.
This year, core themes focused on how businesses are profiting from the evolution of social. Download the report to learn:

  • Why successful social marketing is a conversation, not a campaign
  • Why social media must scale across the organization, and how to scale at your company
  • How real-time customer feedback lets companies know – and act on – what consumers think about their products or services
  • How customer conversations create wins for companies and customers alike, by giving consumers direct input to brands

Tags : 
bazaarvoice, social commerce trends, social media, customer centricity, digital democracy, consumer insights, input, business impact, thought leaders