Effective CRM demands the creation of a single, complete, accurate view of customer information that includes purchasing history, product interest, and recent support interactions. Competitive companies leverage single, trusted views of customers to drive improvements in product positioning, customer service and support, customer retention and life-time value. In today’s connected world, customer information degrades rapidly. Enterprises require a data quality solution able to profile and discover data anomalies and issues, correct and standardize all types of data, and maintain data accuracy and consistency in real time.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
102-108 Clifton Street
London EC2A 4HW