Take proactive Social CRM engagement beyond Facebook and Twitter to where 90% of the conversation occurs - in forums, blogs and groups. 75% of consumer would rather resolve issues online versus traditional methods. We can identify these individuals and provide the tools to engage them. And not only is online resolution less expensive, but it is immediate and has a groundswell effect, creating meaningful outcomes for your customers and your brand.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
102-108 Clifton Street
London EC2A 4HW