Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
Home > Adobe Systems, Inc. > Customer Experience is an International Challenge
 

Customer Experience is an International Challenge

White Paper Published By: Adobe Systems, Inc.
Adobe Systems, Inc.
Published:  Nov 15, 2010
Type:  White Paper
Length:  13 pages

Adobe solutions for customer experience management enable businesses to elevate customer experiences to a whole new level. Every interaction with your customers is a moment of truth.

Companies are losing business because of bad customer experiences. European companies are especially out of touch with customer needs and they often lack the resources, skill, or understanding needed to become fluent in addressing the customer expectations in each national market. But the demand for a better customer experience is a universal constant, and unhappy customers will take their business elsewhere.



Tags : 
adobe systems, customer experience, crm, customer care, b2b, b2c, service, customer service