Today, people continue to migrate to the Internet to accomplish many of their day-to-day tasks. As we move through the second decade in the 21st century, where are you and your agency as it relates to this shift? Many industry experts agree that as Baby-Boomers start being replaced by Generation Y, people will enter the insurance market not only wanting, but expecting online access. Client access essentially allows policyholders access to their insurance information in order to make change requests to their policies and retrieve documents, including auto IDs and certificates of insurance, on demand.
It is about feeding data in real time, 24/7, to policyholders for self-service functionality. By offering clients online access to their policy information, you are adding value to your agency in this new age where virtually everything is online. With the overall value that online access provides to both clients and prospects alike, along with how rapidly this trend is taking off, all agencies need to consider how adding this feature to their selection of services will help them stay competitive in the industry.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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