KANA®, A Verint® Company, is a leading provider of on-premise and cloud-based customer service solutions. KANA helps global organizations—including many of the Fortune 500, mid-market businesses and government agencies—optimize their customer engagements with unified and contextual data across agent, web, social and mobile experiences. Using KANA solutions, organizations can reduce operational costs, increase resolution rates and improve brand loyalty, among results achieved by more than 900 organizations using KANA systems worldwide. Learn more at http://www.kana.com/.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
102-108 Clifton Street
London EC2A 4HW